Mackie Harley-Davidson® Customer Testimonials
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Awesome store, Lots of great merchandise to choose from. Staff very friendly and helpful! Loved the stuff we bought and continue to purchase from Mackey Harley Davidson. Great quality!!!
By: Lindsay Marshall |
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I LIKE ENJOY THE PEPOLE AT HD THAY TREAT ME LIKE ONE OF THERE OWN, WHEN I NEED HELP I ASK THE STAFF ON STUFF. By: ROBERT PRINCE |
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Dan - Great person to deal with. Will get things done to ensure satisfaction Jamie - Absolute GURU when it comes to HD and What you can do with it. Colleen - Very personable, at eaze dealing with her upon signing the dotted line! Chris and All the shop guys that worked on customizing my NEW 2012 883, did an amazing job and delivered quicker than expected ETD. Im 110% Satisfied with my experience dealing with all the staff @ MACKIE HD. Happy Customer, Blas By: Blas David |
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I was very happy with my buying experience at the dealership. Everyone was knowledgeable and very ready to answer my questions. The staff were helpful and pleasant and very professional. Dan,Coleen,Dave,Dean and Chris were among the ones who made the experience pleasurable. I really appreciated Chris' thorough orientation when I picked up the bike.I look forward to Mackie's service experience in the future. Thanks again. Ron By: Ron Kennedy |
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Both my brother & i are very impressed with The way we were treated as we puchased 2 2012 roadglides. Special thanks go to Chris % Colleen . We hope to put many miles on our bikes and of course we will keep stopping in at Mackies to purchase parts or clothing or just to say hello. James Morris By: James Morris |
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very polite friendly and insightful. The salesman I spoke with was very knownledgible, althought I did not buy a bike today, I was left with the knowning when I am ready to buy one I will drive the 2 hours and buy it from Mackie's.
Kudos to the staff
By: Charlie Groulx |
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"The first time I walked into Mackie HD, I was greeted by Chris Hull. He was a great help in answering all of my question. He explained everything about the bike I was interested to purchase. After leaving that day I knew when I returned to make the purchase there would be "no" question in my mind that buying the bike would be done from the salesperson, Chris Hull. All the other staff all through the showroom were also very helpful, always offering to help. Particularly interesting because I am coming from a import car dealer as the service manager for 35 years. I am very impressed with all the staff at MACKIE HD. Yes, last week I purchased the ULTRA CLASSIC ELECTRA GLIDE. My first H-D! Yes, special "thanks" go to Colleen and Chris. They were great help with putting the deal together. These people know how to look after "the customer" with great service. Hats off to all the staff at Mackie H-D. "
By: Jim |
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"We have purchased items at several Harley dealership in the Ontario region and found that by far, Mackie Harley Davidson was the most thorough and friendly. They dealt with us in a professional manner both before and after the sale and we came away from the experience pleased in all regards. The delivery of the new bike was also dealt with in a very proffesional manner. I would highly recommend this dealership to anyone wishing satisfaction in their shopping experience. Brian & Dawn (proud new owner - Dawn- of a beautiful Heritage Custom Classic) "
By: Brian Dawn |
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"Absolutely amazing customer service. Our recent purchase of the Electra Glide Ultra Classic was an experience that has confirmed us as being loyal customers who will bring all of our future business to your team. Chris Hull, hats off to you for being such an easy person to deal with despite any little bumps along the way!!! There is no questions that when the time comes to purchase another Harley, we know exactly where we will take our business. Thank-you to the whole Mackie team, your customer service and care can't be beat!!"
By: Joe CarolAnn |
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"Well, what can I say. As purchaser of a motorcycle, everyone knows what a daunting task it can be, with many Manufacturers, Models of Bike and Dealers out there, you will be inundated with choice and information (can lead to brain overload and frustration). We had all be given up on finding a bike this year but by change we happened in to Mackie. And what an experience it was! In a society where customer service really count, well let me tell you, Mackie has nailed it!!!!! Everyone is courteous, extremely knowledgeable and very patient (they needed to be with my husband, he can take a very LONG time deciding what he really wants, LOL). We can not THANK everyone enough for your time and most importantly genuine/sincere customer service/support. We look forward to continuing to grow our relationship with your business! You guys are a glowing testament to the Service/Sale industry. We would like to thank Ryan (Sales Rep extraordinare) and Colleen (Financial Guru) for your support and help. 2 thumbs up. We will gladly shout to the world (or atleast the GTA) your praises. KEEP UP THE GREAT WORK. And, oh ya, we did purchase a bike (Heritage SoftTail Classic)"
By: Sheri |
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"I just had to let everyone know your service team rocks! I called last Thursday from 401 Newcastle Service Center with destroyed Front Wheel bearings, you guys got me a tow AND HAD the parts THEN fixed it within 2 hours to get me back on the road and on my way to Port Dover and I didn't miss any of the action! I just can say enough great things about your whole team and I just wanted to say THANK YOU again!. Ron G Montreal FLHX 08"
By: Ron |
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"Excellent place to buy a motorcycle,novice or experienced rider,mackies got it all,everything you need for motocycling,just bought 2011 fatbob,beautifull bike,all the staff working there are very curtiouse and friendly and of course very knowledgeable,i would recomend mackie harley-davidson to anyone looking to purchase a motorcycle young or old you wont find a better place or deal anywhere else go on in and take a look you wont be dissapointed "I'LL BE BACK" STORMAN NORMAN"
By: Norman J |
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"This wa my first time dealing with Mackie HD. Jordan in parts was very helpful as I was putting alot of money into having my 2001 Roadking upgraded/rebuilt. He was very helpful in reccomending replacement parts and patient as I kept adding to the list as the time went on, Servicing was very helpful as well when they coontacted me to let me know of any problems that came up and provided sound advice on the work that had to be completed. Although a couple of minor glitches on picking up my bike( understandable as they had been working on it for a while). it was quickly sorted out and I was on my way. I fully intend to have future dealings with Mackie HD and reccomend them for the purchase of parts and accessories and service. I will be going back in the very near future. Thanks Mackie HD for all your help and great work. "
By: John |
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" After our initial purchase of an Electra Glide Ultra Classic we vowed that when the time came for a second purchase that we would return to Mackie Harley. We did it! Our recent purchase of an Electra Glide Classic has been another great experience. I cannot say enough about the ultimate customer service we received from everyone at Mackie. Kudos to Chris Hull & the guys in parts & service for showing me that this bike could be modified to fit me perfectly. Thank you, I love this bike and will recommend your team to fellow bikers."
By: CarolAnn |
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