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Testimonials
Below you will find what some of our customers say about our dealership.

To add a testimonial of your own, submit it on the Customer Survey page.

"Arrived late 3:30 for 3 o'clock appointment back brakes down to the metal. I drove out at 6pm with new back brakes. I can't say enough about the experience everybody who works there should be congratulated for a job well done. From the moment I walked in, I was impressed with the selection of Harley stuff and the friendly staff. Thanks for a great day. I would strongly recommend Mackie to any biker I know. I will be back. "
By: Bruce    Toronto,ON
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"Well, what can I say. As purchaser of a motorcycle, everyone knows what a daunting task it can be, with many Manufacturers, Models of Bike and Dealers out there, you will be inundated with choice and information (can lead to brain overload and frustration). We had all be given up on finding a bike this year but by change we happened in to Mackie. And what an experience it was! In a society where customer service really count, well let me tell you, Mackie has nailed it!!!!! Everyone is courteous, extremely knowledgeable and very patient (they needed to be with my husband, he can take a very LONG time deciding what he really wants, LOL). We can not THANK everyone enough for your time and most importantly genuine/sincere customer service/support. We look forward to continuing to grow our relationship with your business! You guys are a glowing testament to the Service/Sale industry. We would like to thank Ryan (Sales Rep extraordinare) and Colleen (Financial Guru) for your support and help. 2 thumbs up. We will gladly shout to the world (or atleast the GTA) your praises. KEEP UP THE GREAT WORK. And, oh ya, we did purchase a bike (Heritage SoftTail Classic) Ken & Sheri"
By: Sheri    Newmarket,ON
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By: Anonymous    OSHAWA,ON
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"This was my first Harley and the Staff at Mackie's made it a pleasure to do business. I will recommend Mackies' to any of my friends that decide to purchase a Harley as your customer service is second to none. A special thanks to Dan Nadeau and Chris Hall for all your help, you guys are great!! Al Tierney Milton, ON"
By: Al    Milton,ON
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"The people at Mackie Harley have made my experience with buying my first Harley top notch. Everyone there were very professional and very very kind,. Looking forward to doing more business in the future with the great people at Mackie."
By: david    south porcupine,ON
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"Once again the outstanding service from Mackie HD speaks for itself. Thanks to Ray, Dave and of course the techs for the quick and efficient service. Ed"
By: Ed    Trenton,ON
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"Recently I purchased a used motorcycle from Mackie. My whole experience with this dealership was 2nd to none. The outstanding service and advice we recieved from our salesman Terry and the financing consultant Colleen was amazing, and definately not to forget the girls in the clothing and accessories dept. Every visit to the dealership was extremely enjoyable and the service "stellar." Excellent customer service!!!!!!!!!!!!!!!!!"
By: Cindy    oshawa,ON
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"Your staff is great, especially the parts department. When I buy something for my bike, they come out to my bike and see if I need any help installing the part. We end-up just talking about my bike. Crossbones with 20 inch apes. "
By: Mitch    Brighton,ON
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"I would like to take this opportunity to express my appreciation by thanking the Mackie group for a great job. I have been riding for the past 29 years and purchased over twenty bikes over the years, and this is my first Harley Bike. It took about three weeks to decide purchasing my 2008 Softail. Thanks to Dan Nadeau (Sales Manager) and his team, they made me feel very comfortable without any sales pressure, even after several visits and questions, they responded every time with the information with out any BS. This has made my experience enjoyable and I am Very happy with the said Bike. Thanks again. CC "
By: Anonymous    Oshawa,ON
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"Absolutely amazing customer service. Our recent purchase of the Electra Glide Ultra Classic was an experience that has confirmed us as being loyal customers who will bring all of our future business to your team. Chris Hull, hats off to you for being such an easy person to deal with despite any little bumps along the way!!! There is no questions that when the time comes to purchase another Harley, we know exactly where we will take our business. Thank-you to the whole Mackie team, your customer service and care can't be beat!!"
By: Joe & Carol-Ann    Perth,ON
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"We just purchased a 2006 Night Train from your dealership and have never been more excited! Our experience with your staff was incredible. Everyone was amazing and so helpful. Colleen worked her butt off for us! Dean and Terry were extremely nice and helful. We never felt any pressure from any sales staff. We will absolutley be telling all our friends and family to go to Mackies! Thanks so much. Mike & Jenn"
By: Jennifer    whitby,ON
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"We have purchased items at several Harley dealership in the Ontario region and found that by far, Mackie Harley Davidson was the most thorough and friendly. They dealt with us in a professional manner both before and after the sale and we came away from the experience pleased in all regards. The delivery of the new bike was also dealt with in a very proffesional manner. I would highly recommend this dealership to anyone wishing satisfaction in their shopping experience. Brian & Dawn (proud new owner - Dawn- of a beautiful Heritage Custom Classic) "
By: Brian & Dawn    Belleville,ON
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"Dear Terry and all the staff at Mackie Harley Davidson. Chris and I would like to thank everybody involved in the purchase of our Heritage Softail Classic such a fun and enjoyable experience. We are looking forward to creating many new and wonderful experiences on our Harley. Sincerely Vickie & Chris Lawrence"
By: Chris & Vickie    Oshawa,ON
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"I went in to Mackie HD with no intention of buying a new bike until next year. I was approached right away by Christopher Curry and within a few minutes I was test riding a 2009 FLHX. Needless to say, 4 days later, my brand new 2009 vivid black FLHX Street Glide was ready for pick up. If it wasn't for Chris and Colleen's dedication and professionalism, I probably would not have bought this year. The entire Mackie HD staff is to be applauded. Thanks for an awesome purchasing experience and be sure I will recommend you. "
By: Gilles    Brighton,ON
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"I purchased my bike there 2 years ago I was treated very well and felt I made a good deal. I have just had my bike in for both warranty work and customer pay work and again was treated very well Duncan is the technician that always works on my bike and always teats me like a friend. He takes the time to call me during the day and report what he has found and make suggestions as to what maintenance I should do.Congratulations to the Mackie's for hiring such a great sales, parts and service staff.( I am an automotive service manager so I know how important this is) . Keep up the great work.............Gord"
By: Gordon    lindsay,ON
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"Recently I sent a friend of mine from the east coast to have a new rear tire installed. Not only did you get him in right away, but you followed up with a phone call to him to make sure he arrived safe and without any difficulties with the new tire. Now that's service! Thank you Jim"
By: James    whitby,ON
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"I would like to thank both Colleen and Ryan for their professionalism when dealing with my request & concern on a personal matter. Many thanks Ralph"
By: Ralph     millbrook,ON
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"My wife and I applaud all the personnel at Mackie Harley Davidson, Oshawa Ontario as from the moment we walked in the door to the follow up conversations after the delivery of our two motorcycles has been 1st Class. We are very impressed with the manner all business, service and all other aspects of our purchases was carried out and highly recommend this dealership for anyone contemplating a Harley purchase. Sincerely, Brian and Virginia Hicks."
By: Brian and Virginia    Trenton,ON
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"The first time I walked into Mackie HD, I was greeted by Chris Hull. He was a great help in answering all of my question. He explained everything about the bike I was interested to purchase. After leaving that day I knew when I returned to make the purchase there would be "no" question in my mind that buying the bike would be done from the salesperson, Chris Hull. All the other staff all through the showroom were also very helpful, always offering to help. Particularly interesting because I am coming from a import car dealer as the service manager for 35 years. I am very impressed with all the staff at MACKIE HD. Yes, last week I purchased the ULTRA CLASSIC ELECTRA GLIDE. My first H-D! Yes, special "thanks" go to Colleen and Chris. They were great help with putting the deal together. These people know how to look after "the customer" with great service. Hats off to all the staff at Mackie H-D. "
By: Jim    Whitby,ON
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"I would like thank your staff from the girl that answers the phone to Dave Hurds and his crew for the outstanding communication, response back to questions and the total friendliness of your store. It is a pleasure to business with a company like yours and I will refer your dealership ahead of any of your competition any time. Thanks Ed"
By: Ed    Trenton,ON
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"I have never been to a better Harley dealership.The service was amazing.Chris Hull took his time and helped me with all my concerns and questions.He matched the perfect bike to my needs.Colleen was also amazing in helping me finance my new Harley(Softail Deluxe).All i can say is that anyone that wants a bike or have any questions regarding one is to go to Mackie H-D they are awesome."
By: Maria    Brampton,ON
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"Was killing time as the wife was buying a car. Saw the dealership, ran into Chris and walked out ordering a bike! Go figure. Excellent staff and management who make you feel much more than just a customer Bruce T"
By: Bruce    RR2 Marmora,ON
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"It was a very nice buying experience, I didn't feel pressured into buying, had all my questioned answered by sales and parts. I'm sure the great service will continue long after my purchase. Special thanks to Chris,Jordan and Colleen"
By: ROBIN    PORT HOPE,ON
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"Since I first saw a Police officer on a Harley in 1969 I always wanted a Harley.Alain at Mackie made my dream come true almost 40 years later.His way of approaching me his honesty and his sales experience got me hooked.I traded in my bike for a ULTRA. I can say probably the best purchase of my life.Thanks Alain ,Chris and the whole gang at Mackie for making my dream come true. Now I just have to move the bed to the garage! Regards Rijan..."
By: Rijan     Whitby,ON
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"I had a bad expercence at an other HD dealer,the staff at Mackies treated me well and I now have become a customer for life.I have bought my self cothing and accessories plus purchases for my family. I am very impreesed with 2009 Street Gluide. My next purchase will be at this Dealer ship "
By: Bruce    Oshawa,ON
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"I work for a car dealership (in the business 36 years)and I was plesantly surprised at the way Dan (my salesman)went the extra mile to answer my questions and to ensure my complete satisfaction."
By: Gord    lindsay,ON
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"Just wanted to drop you a note and mention a job well done. I came in looking for my first bike and Alan asked me if I had any questions. This was probably the best experience I have ever had with a sales person. Given this is my first motorcycle I had plenty of rookie questions which he patiently answered without the usual sales BS and pressure. He was honest and full of useful information and "when" I purchase my bike this fall it will be from your dealership. Thanks! Terry "
By: Terry    Oshawa,ON
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"Mackie Harley-Davidson what can I say they really make me feel at home ever time I'm there. Really great people from sales to parts to service to clothing, it's always a pleasure to walk in and know the staff on a first name basis. So, from the heart "thank you all"."
By: Anonymous    whitby,ON
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Upcoming 2010 Events at Mackie H-D

 Sat. Aug 14, 2010 -- Mackie H-D Manager's Ride. Departs 10:00am

Sat. Aug 14, 2010 -- Pre-Registration Party for the Ride for SickKids. Register for next week's ride early and support the Hospital for Sick Children 9:00am-5:00pm at Mackie H-D

Sun. Aug 22, 2010 -- Ride for SickKids. Registration begins at 9:00am, ride departs at 10am sharp.

Sun. Aug 29, 2010 -- Military Police National Motorcycle Relay Ride from Mackie H-D to CFB Trenton. Register between 10-11am, ride departs at 11am. Ride and show your support for our troops and selected charities.

New Store Hours
*Note that Service is now open later during the week, 8am-6pm and on Saturdays 8am-3pm, so call to schedule your appoint today.
The showroom floor will be closed on Sundays for the remainder of the season.






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