54 Reviews

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26 April 2011

I Recommend Your Team to Fellow Bikers

"After our initial purchase of an Electra Glide Ultra Classic we vowed that when the time came for a second purchase that we would return to Mackie Harley. We did it! Our recent purchase of an Electra Glide Classic has been another great experience. I cannot say enough about the ultimate customer service we received from everyone at Mackie. Kudos to Chris Hull & the guys in parts & service for showing me that this bike could be modified to fit me perfectly. Thank you, I love this bike and will recommend your team to fellow bikers."

Carol, Perth ON


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18 April 2012

Great work

"This was my first time dealing with Mackie HD. Jordan in parts was very helpful as I was putting alot of money into having my 2001 Road King upgraded/rebuilt.

He was very helpful in recommending replacement parts and patient as I kept adding to the list as the time went on, Servicing was very helpful as well when they contacted me to let me know of any problems that came up and provided sound advice on the work that had to be completed. Although a couple of minor glitches on picking up my bike( understandable as they had been working on it for a while). it was quickly sorted out and I was on my way.

I fully intend to have future dealings with Mackie HD and recommend them for the purchase of parts and accessories and service. I will be going back in the very near future. Thanks Mackie HD for all your help and great work."

John, Frankford ON


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12 April 2012

"I'LL BE BACK"

"Excellent place to buy a motorcycle — novice or experienced rider. Mackies got it all, everything you need for motocycling, just bought 2011 Fat Bob, beautiful bike, all the staff working there are very courteous and friendly and of course very knowledgable. I would recommend Mackie Harley-Davidson to anyone looking to purchase a motorcycle young or old you wont find a better place or deal anywhere else go on in and take a look you wont be disappointed "I'LL BE BACK" STORMAN NORMAN"

Norman, Burnt River ON


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12 April 2012

THANK YOU again!

I just had to let everyone know your service team rocks! I called last Thursday from 401 Newcastle Service Center with destroyed Front Wheel bearings. You guys got me a tow AND HAD the parts, THEN fixed it within 2 hours to get me back on the road and on my way to Port Dover and I didn't miss any of the action! I just can say enough great things about your whole team and I just wanted to say THANK YOU again! Ron G Montreal FLHX 08

Ron, Montreal QC


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05 December 2012

"THANK ALL OF YOU AT MACKIE HARLEY-DAVIDSON"

First, I'd like to thank Chris H and Colleen B. Having just bought a 2007 Street Glide and rode home over 200km at 32ºF and the wind out of the north. I was so stoked to have my bike finally home I forgot how cold I was. I've been to Mackies on several occasions and bought clothes, I was so impressed with the whole atmosphere; the people, the store and the merchandise are all fantastic. I recommend shopping there to anyone who will listen. Chris H and Colleen B made Me and my Wife so comfortable it was like being around old friends. We will definitely be back!!! "THANK ALL OF YOU AT MACKIE HARLEY-DAVIDSON"

Mike, Gananoque


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29 April 2013

Keep Up The Good Work!!

I got my 2012 Electra-Glide from Mackies. I dealt with Chris and he was very helpfull on the sale of the bike as well as parts and accessories. Many of which I have put on my decker to help make it mine. All the staff I have dealt with have been above what you would expect from a Harley dealer, you couldn't ask for any better. Keep up the good work!!

Dave, Markham


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28 June 2013

Thanks Guys

All Harley Dealerships sell the same new bikes at set prices. So what sets Mackie apart and why pick them as your dealer of choice… the customer service experience! Dan, Jamie, Penny and the rest of the extremely knowledgeable and friend staff go above and beyond to make sure whether you are a veteran Harley owner (or first time buyer) that the customer is completely satisfied and happy! They worked with me and helped match me to the bike that best fit. No pressure sales, fair trade value and great after sale service! Thanks guys and I will certainly recommend you to friend, family and colleagues!

Riyaz, Pickering


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05 December 2013

Made You Feel Right At Home

Chris was very helpful as I was down sizing my ride. He double checking every thing we were doing. Jamie A1+ with the custom build. Collen made you feel right at ease when it seemed you would end up with writers cramp.

Bruce, Oshawa


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15 October 2014

A Great Buying Experience

A great buying experience, very relaxed atmosphere and knowledgeable staff. All aspects of the motorcycle were covered in detail by Chris Hull. Many thanks to all involved in my purchase of a new 2014 Limited.

Sincerely,
Mike

Mike, Bobcaygeon


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19 April 2024

They Are Number 1… No Doubt About It

Was in Mackies looking at bikes and admiring the Street Glides and scheduling some warranty work for my 2008 Ultra Classic Screamin Eagle. Chris in sales discussed retrofitting my bike to a Street Glide. It was then over to Jamie in chrome to discuss in detail and price out. We then went service to discuss the retrofit and the warranty work. Dave and Paul took over and scheduled my warranty work and retrofit at my convenience. They scheduled the pickup of my bike at my home and kept me abreast of the work being done via telephone. When the bike was completed I was invited over to look at the retrofit and Duncan and Tim walked me through the retrofit.

I am very fussy about my bike and Duncan did the retrofit over and beyond what was expected. He even cleanup some items that were not quite right. Dave and Paul then scheduled delivery of the bike back to my home. Bottom line is thanks to Chris, Jamie, Dave, Paul, Duncan and Tim for their exceptional customer service and work. The big question is why would you go to another dealer? The answer is easy… you WOULDN'T, not with this type of service from the time you walked in to the time you left.Hats of to Mackie… they are number 1… no doubt about it.

Steven, Whitby


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27 January 2015

All Around Great Experience!

Prior to visiting Mackie Harley I met Scott Gundle at the 2015 International Motorcycle Show. I was very impressed with his knowledge and expertise, he answered all my questions and was able to recommend many options to allow me to purchase my first Harley. Scott even went above and beyond to find me the exact Year, Model and colour that I wanted in a very short period of time. I visited Mackie Harley shortly after to complete my purchase. Great Dealership with exceptional staff and service! They all welcomed me into "THE CULT" with open arms.Special thanks to Scott, Colleen, Paul Sr., Paul Jr., Jamie, Chris and Joey for making my first Harley purchase a great one! For anyone looking to buy a Harley, Don't go anywhere but Mackie Harley-Davidson!

Richard, Toronto


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09 March 2015

Thank you Mackie Harley-Davidson

I simply can't say enough about the friendly, knowledgeable and genuinely interested people at Mackie Harley-Davidson. Scott, Paul Jr. Joey, Terry, Tim, Dave C. Taryn, Jamie… each in their own way, from my first showroom visit to vehicle delivery, reinforced the Mackie HD commitment to exceptional customer service. Their dedicated attention to my interests and the speed with which they were able to find the perfect Harley-Davidson for me made me feel like I was their only customer. What a great feeling in this day of diminishing customer care. This is my first Harley and it's unlikely to be my last. I'll shop nowhere else for genuine Harley-Davidson. Thank you Mackie Harley-Davidson.

Michael, Toronto